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RETURNS & EXCHANGES

RETURNS & EXCHANGES

OUR RETURN POLICY

We want you to be completely satisfied with your purchase. If for any reason you are not, we will gladly accept returns of unworn, unwashed, or defective merchandise for full refund or exchange within 30 days of original purchase.

DOMESTIC RETURNS

To return your item, please follow these steps:

  • Fill out the return form included in your package.
  • Pack the item securely in the original product packaging, if possible. Please include all products, which must be returned in good condition to ensure full credit.
  • Before sending your return shipment, please remove all extra labels from the outside of the package.
  • Send the return package to the address provided on the return form.
  • Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the warehouse.
  • Once we receive your return, we will process the refund or exchange within 7-10 business days.

    Please note that original shipping and handling fees are non-refundable.

    Customers are responsible for and subject to:

    • All return shipping costs
    • $10 restocking fee per item.

    If you have any questions about returning your item, please contact us at:
    returns@fairwaycrooks.com